Call Taking
Med Alert is staffed with experienced call takers who make scheduling transports a pleasant experience. The call takers are EMT certified and can answer your questions regarding Medicare and Medicaid regulations and other questions you may have. The call takers work diligently to verify your insurance coverage so direct insurance billing can be done. They are pleasant to speak with and care about the needs of each patient. The goal at Med Alert is to deliver the highest level of patient care in an appropriate medical vehicle in the most effective manner.